Return Guidelines
Order Cancellation
We accept order cancellation requests before the product ships or is produced.Once the order is successfully cancelled, we will process a full refund.If the product has already been shipped, we cannot cancel the order; please understand.
Return Policy (if applicable)
We accept product returns. Customers can submit a return request within 30 days of receiving the goods.To qualify for a return, please ensure the product is:
Unused, undamaged, and in its original conditionIntact packaging (including all accessories and original packaging)
Provide valid proof of purchase or receipt
Do not send the product directly back to the manufacturer.
Return address:8200-8250 Ferguson Ave,Sacramento, CA 95828
Refund Procedure (if applicable)
Once we receive and inspect your returned item, we will notify you by email whether the return is approved.
If approved, the refund will be returned to your credit card or original payment method within 1–5 business days.
Refund Delay or Non-Arrival Handling Methods
If you have not yet received your refund, please check the following in order:
Check your bank or payment account again.
Contact your credit card company; refunds may take several days to process.
Check the refund processing status with your bank.
If you have completed all the above steps and still have not received your refund, please contact: